Terms of Use

PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR WEBSITE OR SERVICES

Play Snooker helps snooker players connect with one another, arrange offline games, practice sessions and tournaments, and communicate with other users through the app. Our community depends on users treating one another with respect. We aim to provide a safe, friendly and enjoyable space and, in return, ask that you use Play Snooker responsibly and in accordance with these Terms of Use.

These Play Snooker Terms of Use (“Terms”) apply to your access to and use of Play Snooker, including the website, mobile app, and any other online products and services made available by us, including any subscription services and associated purchases (together, the “Services”).

The Services are provided by Play Snooker Limited, a wholly owned subsidiary of World Professional Billiards and Snooker Association Limited (“WPBSA”, “we”, “our” or “us”). The Services may be operated and/or supported by our technology providers on our behalf.

By accessing or using the Services, you confirm that you accept these Terms and agree to comply with them. If you do not agree to these Terms, you must not use the Services.

Summary

Below is a summary of some key terms of these Terms of Use. This summary is for your reference only and does not form part of the Terms of Use.

Use of Play Snooker and the Services is subject to these Terms. If you do not agree to them, you must stop using the Services.
It is free to download the app and create an account, but certain features may only be available under a paid subscription. In-app communication requires a paid subscription.
Play Snooker is intended to help users find other snooker players, communicate with them, and arrange games, practice sessions, tournaments and related activities. It must not be used for any unlawful or improper purpose.
The app includes interactive features, including private or direct messaging. Your use of those features is subject to these Terms, including the Acceptable Use Policy and Community Guidelines.
Certain parts of the Service, including the ability to communicate directly with other players, is limited to those over the age of 18. ID age verification is carried out electronically through our trusted third-party providers.
We may review, moderate, restrict or remove content, profiles, usernames, messages, photos or videos you upload, or other activity, and may suspend or terminate accounts, where reasonably necessary for safety, security, legal compliance, investigation of complaints, or enforcement of these Terms.
Play Snooker does not operate as a public forum. User content is generally shared through profiles, private/direct messaging, and game or tournament arrangements rather than public posting.
Play Snooker provides users with the functionality to upload videos and photos to the app. You remain the owner of any videos or photos you upload. We may use AI screening technologies to analyse such user generated content in order to detect inappropriate content and help us keep our platform safe.
We are not responsible for the conduct of users offline. If you decide to meet another user, attend a game or tournament, or arrange an in-person activity through the Services, you do so at your own risk.
We may amend these terms and conditions at any time and without notice by changing this page; we recommend that you check these Terms of Use each time you access the app, our website or the Services.

OTHER TERMS WHICH APPLY TO YOU

As part of your use of the Play Snooker app and the Services, there may be other terms which apply to you and to which these Terms refer including:

Our Privacy Policy explains how we collect, use, and share information we collect about you when you use the App or our Services.
Any subscription, app store or payments terms which apply to purchases you make through the Services.

1. Your Access to the Services

Children under the age of 13 are not permitted to create an account or otherwise use the Services. When accessing the App, you must also be over the legal age required by the laws of your country to create an account or otherwise use the Services.

By accepting these Terms and using the Services, you confirm that you meet the applicable age requirements in your country. If you are under 18, by creating an account you confirm that you have the consent of your parent or guardian to use the Services and, in particular, to make any purchases through the Services.

Certain parts of the Service, including the ability to communicate directly with other players, is limited to those over the age of 18 and requires a paid subscription. ID age verification is carried out electronically by our trusted third-party providers. As part of this process we do not store or gain access to your ID; we only receive confirmation of your age verification status.

Play Snooker and our services are for personal use and not intended to be used by a business or other legal entity; nevertheless should you seek to use the Services of a business or other legal entity, you confirm that you have authority to bind that entity to these Terms.

2. Your Use of the Services

Play Snooker helps users connect with other snooker players, communicate with one another, and arrange offline games, practice sessions, tournaments and related activities.

Subject to these Terms, we grant you a personal, non-transferable, non-exclusive, revocable, limited licence to access and use the Services solely for their intended purpose. We reserve all rights not expressly granted to you.

Except as permitted through the Services or with our prior written consent, you must not

license, sell, transfer, assign, distribute, host or otherwise commercially exploit the Services or any content made available through them;
modify, prepare derivative works of, disassemble, decompile or reverse engineer any part of the Services;
access the Services in order to build a similar or competing product or service;
use the Services, any data made available through them, or any underlying software, APIs, databases, domain names, URLs or functionality other than for your own private, non-commercial use; or
use any automated system, software or process to extract data from the Services for commercial purposes, including scraping.

We may modify, suspend or discontinue the Services, in whole or in part, at any time. Any new features or functionality will also be subject to these Terms. We will not be liable to you or any third party for any modification, suspension or discontinuance of the Services.

3. Your Account and Account Security

To use certain features, you may be required to create an account with us (an “Account”) and provide us with a username, password, and certain other information about you. Access to certain features, such as in-app messaging, requires age verification.Full details on how we use this information and why can be found in our Privacy Policy.You are solely responsible for the security of your Account. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.You must maintain the security of your Account and we recommend you use a strong password that is unique to your Account and not used across other websites or services.If you discover or suspect that someone has accessed your Account without your permission, or if you use a password which becomes compromised due to its use on another website or service, you must notify us immediately at info@wpbsa.com.You will not license, sell, or transfer your Account without our prior written approval.We may require you to change a username, display name or other profile information, or may suspend or disable an Account, if in our reasonable opinion the username, display name or profile information is misleading, infringing, offensive, obscene, unlawful or otherwise inappropriate, or if you have failed to comply with these Terms.

4. Subscription Services and Payment Information

It is free to create an Account and access certain parts of the Services. However, some features may only be available on a paid subscription basis (“Premium Services”).

If you purchase Premium Services, you agree to pay the applicable fees and taxes. The Play Snooker app uses third-party payment processors, such as Google Pay and Apply Pay, to process payments securely and may share your payment information with them for that purpose.

Unless otherwise stated at the point of purchase, subscriptions will renew automatically at the end of each subscription period and your chosen payment method will be charged the then-current subscription fee and any applicable taxes, unless you cancel before the renewal date.

You can see details of your subscription, including renewal information, in the account section of the app or website.

You also agree that:

prices may vary by location, currency and platform;
your purchase may be subject to foreign exchange fees or charges imposed by your bank or payment provider;
taxes may be calculated by reference to the billing information you provide; and
we may change subscription fees or benefits from time to time on reasonable notice, although temporary promotions may be changed or withdrawn without notice.

5. OUR CONTENT

Our website and the Services may contain information, text, links, graphics, photos, videos, or other materials (“Content”).

We are the owner or the licensee of all intellectual property rights in our site, the material published on it and the Content. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to Content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of Content on our site must always be acknowledged.

You must not use any part of the Content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

The Content on our site is provided for general information only. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

6. YOUR CONTENT

Your use of the Services may allow you to create, upload, submit, transmit or share content, including profile information, usernames, profile pictures, biographies, messages, game or tournament details, feedback, images, videos and other materials (“Your Content”).

The app provides you with the functionality to share within the community. This includes disclosing your contact details, exchanging direct messages and sharing other user generated content, such as photos and videos, with other users. Any information or content that you choose to share with other users is at your own discretion and risk.

You retain any ownership rights you have in Your Content. However, by submitting or sharing Your Content through the Services, you grant us a worldwide, royalty-free, non-exclusive, transferable and sublicensable licence to host, store, use, copy, reproduce, modify, adapt, format, distribute and display Your Content to the extent necessary to:

operate, provide and improve the Services;
make Your Content available to other users in accordance with the functionality of the Services;
investigate complaints and suspected breaches of these Terms;
enforce these Terms and our policies; and
comply with legal or regulatory obligations.

You represent and warrant that:

you own or control all necessary rights in Your Content, or otherwise have all necessary permissions, licences and consents to submit and share it through the Services;
where Your Content includes the name, image, likeness, voice or personal information of any other person, you have obtained any necessary permissions and consents to upload and share that content through the Services;
Your Content does not infringe the rights of any third party; and
Your Content complies with these Terms, including the Acceptable Use Policy and Community Guidelines.

You will be responsible for any loss or damage we suffer as a result of your breach of those warranties.

Private or direct messages sent through the Services are not public posts. However, you acknowledge and agree that we may access, review, preserve and disclose messages and other Your Content where reasonably necessary to operate the Services, investigate reports or suspected misconduct, enforce these Terms, protect users or third parties, or comply with law.

We are under no obligation to screen, edit or monitor Your Content, but we may do so and may remove, restrict or disable access to any Your Content at any time if we reasonably consider it necessary.

Any ideas, suggestions or feedback you provide about the Services may be used by us without restriction and without compensation to you.

7. INTERACTIVE SERVICES AND MODERATION

The Services may include interactive features, including user profiles, private or direct messaging, player matching, game and tournament arrangements, invitations, and related communications (“Interactive Services”).

Use of all Interactive Services is subject to these Terms, including the Acceptable Use Policy and Community Guidelines.

To help keep the Services safe and usable, we may use automated systems and/or manual review to detect, investigate or address suspected breaches of these Terms, illegal activity, harmful behaviour, security incidents, fraud, spam or misuse of the Services.

Without limiting our other rights, we may at any time and in our reasonable discretion:

review profiles, usernames, messages, arrangements, invitations, photos or videos you upload, and other content or activity on the Services;
investigate reports or complaints made by users or third parties;
remove, disable or restrict access to content;
require you to change your username, profile details or other content;
issue warnings;
restrict your ability to message, arrange events or use particular features;
suspend or terminate your Account; and
disclose relevant information to law enforcement, regulators or other third parties where we reasonably consider this necessary or where required by law.

We are not obliged to monitor all use of the Services or all communications between users, and the fact that we do moderate or review some activity does not mean that we review all activity.

If you believe another user has acted in breach of these Terms or in a way that puts others at risk, you should report that user through the in-app reporting tools or by contacting us at info@wpbsa.com.

8. OFFLINE MEETINGS, GAMES AND TOURNAMENTS

Play Snooker is a platform that helps users connect and arrange offline activities. We do not organise, supervise, control or endorse individual users, their conduct, or any games, practice sessions, tournaments, venues or arrangements made between users, unless expressly stated otherwise.

You are solely responsible for deciding whether to interact with another user, meet another user in person, attend a venue, participate in a game or tournament, or share information with another user.

You should exercise appropriate caution and common sense when communicating with others and when arranging or attending any offline activity. This includes taking reasonable safety precautions and ensuring that any event, venue or activity is suitable and lawful.

To the fullest extent permitted by law, we are not responsible for the acts or omissions of any user, or for any injury, loss, damage, dispute or claim arising from or relating to your interactions or arrangements with other users, whether online or offline.

9. THIRD-PARTY CONTENT, ADVERTISEMENT AND PROMOTIONS

The Services may contain links to third-party websites, resources, products or services, or may include third-party content (“Third-Party Content”).

Third-Party Content is not under our control and links to it should not be interpreted as approval or endorsement by us. We are not responsible for, and accept no liability in relation to, any Third-Party Content.

The Play Snooker will also include offers and notifications from the WPBSA Official Snooker Store. This store is operated by Shopify on behalf of the WPBSA and is separate from our app. Play Snooker Limited is not responsible for the operation of the WPBSA Official Snooker Store and is governed by its own terms and conditions.

The Services may also contain sponsored content or advertisements. The type, degree and targeting of advertising may change from time to time.

10. ACCEPTABLE USE POLICY

You may only use the Services for lawful purposes and in accordance with these Terms.

You must not:

use the Services in any way that breaches any applicable local, national or international law or regulation;
use the Services for any fraudulent, unlawful or improper purpose;
use the Services to harm, threaten, harass, bully, intimidate or exploit any other person;
create or use a username, display name, profile image or profile content that is obscene, offensive, hateful, discriminatory, sexually explicit, misleading, infringing or otherwise objectionable;
send, upload, transmit or share content that is unlawful, defamatory, obscene, offensive, abusive, hateful, threatening or inflammatory;
create, upload, transmit or share any videos or images that contain illegal, harmful, offensive, sexualised, unlawful, or inappropriate material, including content that breaches the rights or privacy of others;
upload or share any photo or video of another person without their knowledge or consent, where such consent is required
impersonate any person, misrepresent your identity, age, affiliation, playing ability or intentions, or falsely suggest that you are associated with us or endorsed by us;
send spam, unsolicited promotions, scams or repetitive unwanted messages;
promote or facilitate illegal activity;
infringe any copyright, trade mark, database right, privacy right or other right of any person;
attempt to gain unauthorised access to another user’s Account, the Services or any connected systems;
knowingly transmit any viruses, worms, Trojan horses, spyware, malware or other harmful code;
scrape, harvest or collect data from the Services other than as permitted by these Terms; or
interfere with, disrupt, damage or overburden the Services or the experience of other users.

11. COMMUNITY GUIDELINES

Keeping Play Snooker safe and enjoyable requires some basic rules about how users interact with one another. These Community Guidelines apply to profiles, usernames, direct messages, user generated content, game and tournament arrangements, invitations and any other user interaction through the Services.

When using the Services, you must:

treat other users with respect;
be honest in your profile and communications;
ensure that all videos and images shared are relevant to the purpose of the app, are respectful and safe for the community, and do not contain any material that may cause harm, distress, or risk to other users;
keep communications relevant and appropriate to the purpose of the app; and
respect the boundaries, privacy and safety of other users.

You must not:

use offensive, obscene, sexually explicit, hateful or discriminatory usernames, display names or profile content;
send abusive, threatening, intimidating, harassing or unwanted messages;
bully, insult or humiliate another user;
use the Services to pursue or facilitate discriminatory behaviour based on race, sex, religion, nationality, disability, sexual orientation, gender identity or age;
share another person’s personal information without their permission;
use the Services to advertise unrelated services or businesses, or to send spam;
use the Services in a way that makes another user feel unsafe or pressured; or
continue contacting another user where they have indicated that they do not wish to be contacted.

We may determine, in our discretion, whether conduct breaches these Community Guidelines.

12. COPYRIGHT AND DMCA TAKEDOWNS

We respect the intellectual property of others and require that when using our app and the Services you do the same.

Specifically, when using our Services you agree not to:

Act in any way which would infringe any person or entity's intellectual property or any other proprietary rights;
Reproduce, duplicate, copy or re-sell any part of the app, our website or Services, unless otherwise agreed by us pursuant to a licencing agreement. In particular we prohibit:
the use of any automated system, software, or manual process, whether operated by a third party or otherwise, to extract any data from this website for commercial purposes (“scraping”); and,
Any attempt to harvest, collect, gather or assemble information or data regarding the website, the Services, the Content or any other user of the Services

Where we suspect that users have infringed the intellectual property rights of another person or entity, we will take steps to removal any infringing materials from the app and, in certain circumstances (such as in the case of repeat infringers), will ban those offending users from the app or from using the Services.

When enforcing our rights and others intellectual property rights, we respond to notices of alleged copyright infringement under the US Digital Millennium Copyright Act 1988 (“DMCA”). If you believe that any of your copyrighted work accessible through our website or the Services has been used in a manner which would constitute a copyright infringement, you may notify us at info@wpbsa.com.

When notifying us we ask that you ensure such claims can be evidenced; knowingly mispresenting or making false claims is an offence and may result in the suspension or termination of your Account or other legal consequences.

13. BREACH OF OUR TERMS

If we reasonably consider that you have breached these Terms, we may take any action we consider appropriate, including:

issuing a warning;
removing or restricting access to Your Content;
requiring you to change your username, profile or content;
restricting access to certain features;
suspending or permanently disabling your Account;
bringing legal proceedings against you for reimbursement of costs resulting from the breach; and
disclosing information to law enforcement or regulators where reasonably necessary or required by law.

We exclude our liability for action taken by us in response to breaches of these Terms, to the fullest extent permitted by law.

14. INDEMNITY

TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD US (INCLUDING OUR OFFICERS, EMPLOYEES, CONTRACTORS AND AGENTS), OUR LICENSORS, AND OUR THIRD PARTY SERVICE PROVIDERS (THE “INDEMNIFIED ENTITIES”) HARMLESS, INCLUDING COSTS AND ATTORNEYS’ FEES, FROM ANY CLAIM OR DEMAND MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF: (A) YOUR USE OF PLAY SNOOKER, THE WEBSITE OR OUR SERVICES; (B) YOUR VIOLATION OF THESE TERMS; (C) YOUR CONTENT; OR, (D) YOUR VIOLATION OF APPLICABLE LAWS OR REGULATIONS. WE RESERVE THE RIGHT TO CONTROL THE DEFENCE OF ANY MATTER FOR WHICH YOU ARE REQUIRED TO INDEMNIFY US, AND YOU AGREE TO COOPERATE WITH OUR DEFENCE OF THESE CLAIMS.

15. NO WARRANTY

PLAY SNOOKER, OUR WEBSITE AND THE SERVICES ARE PROVIDED ON AN 'AS IS' AND 'AS AVAILABLE' BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. PLAY SNOOKER, ITS LICENSORS, AND ITS THIRD PARTY PROVIDERS DO NOT WARRANT THAT THE SERVICES ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR FREE. WHILE WE DO MAKE EVERY EFFORT TO ENSURE THAT YOUR ACCESS TO AND USE OF PLAY SNOOKER, OUR WEBSITE AND SERVICES IS SAFE, WE DO NOT REPRESENT OR WARRANT THAT OUR SERVICES OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

PLAY SNOOKER AND THE WPBSA HAS NO RESPONSIBILITY FOR, AND DOES NOT ENDORSE, OR TAKE RESPONSIBILITY FOR ANY CONTENT AVAILABLE ON OR LINKED TO THE APP, THE WEBSITE OR SERVICES OR THE ACTIONS OF ANY THIRD PARTY OR USER.

16. LIMITATIONS OF OUR LIABILITY

NOTHING IN THESE TERMS EXCLUDES OR LIMITS OUR LIABILITY WHERE IT WOULD BE UNLAWFUL TO DO SO. THIS INCLUDES LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, FOR FRAUD OR FRAUDULENT MISREPRESENTATION, AND FOR ANY OTHER LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.

YOU AGREE THAT YOU USE THE SERVICES FOR DOMESTIC AND PRIVATE USE ONLY.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR:

ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE LOSS OR DAMAGE;
ANY LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, GOODWILL, REPUTATION OR ANTICIPATED SAVINGS;
ANY LOSS ARISING FROM YOUR RELIANCE ON CONTENT OR INFORMATION MADE AVAILABLE THROUGH THE SERVICES;
ANY LOSS ARISING FROM THE ACTS OR OMISSIONS OF OTHER USERS; OR
ANY INJURY, LOSS, DAMAGE, DISPUTE OR CLAIM ARISING OUT OF OR CONNECTED WITH YOUR COMMUNICATIONS, MEETINGS, GAMES, TOURNAMENTS OR OTHER ARRANGEMENTS WITH OTHER USERS, WHETHER ONLINE OR OFFLINE.

We exclude our liability for action taken by us in response to breaches of these Terms, to the fullest extent permitted by law.

17. TERMINATION

You may terminate these Terms at any time by deleting your Account and ceasing to use the Services.

The following sections will survive any termination of these Terms or of your Accounts: 5 (Our Content), 6 (Your Content), 10 (Acceptable Use Policy), 11 (Community Guidelines), 12 (Copyright, the DMCA & Takedowns), 14 (Indemnity), 16 (Limitation of Liability), 17 (Termination), 18 (Which Country’s Laws Apply to Any Dispute), and 20 (Miscellaneous), and such other terms which by their construction are intended to survive termination.

18. WHICH COUNTRY’S LAWS APPLY TO ANY DISPUTES?

Where you have an issue or dispute with us, you agree to first raise it with us and try to resolve it with us informally.

These terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction.

19. HOW TO CONTACT US

Please direct any queries in relation to the Play Snooker Terms of Use to info@wpbsa.com or alternatively you can contact us using the web form on the WPBSA website.